Im all for liberty and the proper to try and do what you end up picking in your personal place of company but c’mon, Totally no regard for teenagers or perhaps the difficult Functioning dad and mom who invest a hard earned greenback on this brand. If I had been associated with this brand on a professional level i will be ashamed to state so and whoever is in charge at this place is Obviously not. If this falls on deaf ears, so whether it is. I have not been disgusted plenty of to even start to write a complaint but this was rediculous. More like an after several hours nightclub than the usual well revered (really should be) High definition dealership. Probably place an indication over the door, 21 and around immediately after 10 am. What a joke.
On Listening to thiis information I used to be so frustrated and indignant with the not enough customer service not to mention professionism I left the establishment for fear I'd retillate in unbecoming fashion. The moment I returned dwelling I referred to as Harley Davidson of Baltimore and asked to speak into the Service Manager’s Supervisor. Donnie Myers, the Provider Supervisor’s supervisor knowledgeable me that there was absolutely nothing he could do regarding the length of time it will take sections to arrived, he went on to tell me that when the areas arrive it'll have a mechanic 30 hours to repair service my bike, and my bike might be maintenance faster , but he doubted it. I'm a seasoned bike rider of eight yrs which is my 1st American designed bike and I can truly say I'm thoroughly unhappy, and disappointed Using the lack of customer service render to me of the American designed bike. I can say factors might have been distinct if I only new prior to buying this bike, what I know now. A great deal of for an American created bike, if this is the best customer support HARLEY DAVIDSON can supply an American citizen following remaining in small business Because the early 1900’s? Possibly they have to speak with Japan…. Nevertheless Ready, ON AUGUST
June 30, 2014 at 3:twenty five pm As an “Aged Marine Vet,” who may have owned Harley’s because 1966, It's got come to my consideration that Harley has surreptitiously gone about denying warranty promises, each for Supplier installed handicapped modifications violating equivalent security regulations, and contending that Veterans traveling the American, POW, or Service Flag on their bikes, and trikes are an unauthorized modification voiding any guarantee. Any correspondence sent to High definition ends up at Customer support, does not issue who its dealt with also. Correspondence gained from HD is usually ‘unsigned,’ company social duty is usually a joke. HD donates dollars to the DAV, than fails to honor the guarantee any time a disabled Vet has to have a modification to journey the bicycle, Than to contend the image of yank Values, flown about the again of a trike/bicycle makes detrimental drag to the clutch and transmission, is right up there with “Bullwinkle’s Fractured Fairy Tales.
When I’m ready the store manager arrives up to convey hello, speaking with him I spelled out, Regardless that it is a 2013 bicycle it only had one hundred sixty miles on it when I purchased it, Orange County Harley Davidson And that i, viewed as it to become new, In addition to The truth that the entrance forks were week and spongy considering the fact here that I bought in April?
I purchased my Breakout two month in the past. Final 7 days I was likely to experience out when I noticed smoke caming out and a wierd burning small than I checked I observed wire clutch on the exaust.
I should have let them place me up within a resort for weekly though they found 1 and give me a loner bike make sure you support I did the appropriate matter now I exspect Harley to again me thank you bill
October 19, 2015 at two:fifty pm I are already disabled veteran For some time and have never requested anybody for nearly anything before. But I want assist with my house and might not have the v.a. to aid. I'm always denied the grant to repair my house. I'm an amputee and have some other serious issues. I digress, pardon?
April 25, 2014 at 10:46 am I’m undecided the best way to file a complaint, as your internet site causes it to be tough, so I’ll check out below. I am Element of a bunch named “Wounded Heroes of Texas”. Each and every year, we maintain a motorcycle rally in North Texas to learn disabled veterans. Myself, and a number of other other associates trip, and most have Harleys. We have been wanting to obtain a Harleys dealership involved each year, and generally, have usually gotten at least 2 or 3 merchandise donated for doorway prizes. This 12 months, we bought the dealership to decide to a seller Room by offering the Room, wifi support, and electric, free of charge.
July 28, 2014 at 11:54 pm I purchased a 2012 CVO Street Glide Brand new!!! In the last 3years it's been from the shop for a variety of complications. I think it was from the shop for about a yr collectively. I dont fully grasp what the hell is the trouble is. I believed after you buy a CVO you have been receiving the “Major OF THE LINE” Harley. I paid out big amount of cash for this Motorcycle, I ought to have any issues in any way!
If this is the style of unbelievably weak customer care and treatment I'm to get from Harley-Davidson prior to the shipping and delivery of my Body fat Boy, I dare not hazard a guess as to how poor the after sales service can be which could possibly just irk me to vary my impression about Harley-Davidson and terminate the reserving of my Harley-Davidson Unwanted fat Boy.
I KNOW that is not ordinary because me 2015 didn’t have that sounds, i’m Weary of Listening to “that’s just standard: have had bicycle my whole daily life.
This can be my fifth Harley and In addition to my 1st a person and this a single, they have all had protection. They didn’t allow me to know one way or One more. In the image in the bicycle during the ad you'll be able to Plainly see the keys hanging in the nut holding the the wrong way up mirrors on. When my spouse And that i picked the bike up on July sixteenth, they may not find the keys. I have already been instructed often times given that then the keys are actually ordered and I must get them during the mail. Nearly 2 months later on now and however no keys While using the identical Tale. I'd issues with them signing the title correctly and almost skipped having it properly titled for Florida in time from the expiration date on the temp tag. I individual the bike outright and ought to have the keys. I’m a tiny bit frustrated and really feel most, if not every one of these challenges should have been resolved nicely just before any one bought this bike. I should not be accountable for obtaining the keys and shouldn't be to blame for purchasing and setting up the throttle and return cables. I’m a TSgt in the Air Force stationed at Keesler AFB and am very faithful to Harley but this working experience has certainly left a sour style in my mouth.
I posed the dilemma to him, to get a 10,000.00 purchase the bicycle ought to have been tuned for that rider’s model with the heavier oil? His reaction was ” I would have accomplished it ” pretty rooster shit to roll Orange County Harley under the buss like that !! For making matters absolutely worse, he tells me to go discuss with the service supervisor.
^^^Harley Davidson.^^^.He taken care of that Bicycle like a Diamond. He genuinely babied her , onlything is he didn’t ride adequate , he didn’t choose to put miles on , so we rode the Fatboy. Which soon after alot of money and time we have been ready to salvage .